Your sign says closed. StillOpen stays open. A 24/7 AI front desk that answers the phone, books the job, and takes a deposit on your Stripe. You wake up to work on the calendar and money in the bank.
We train the bot on your real pricing and services in about 60 seconds. Then you talk to it like a customer would.
The chat widget sits on your existing website. A customer comes in at 7 PM or 2 AM or Sunday afternoon. The bot answers their questions using your real prices and your real service menu. No made-up numbers. No generic FAQ. No "our agents are offline" dead end.
When the customer wants to book, the bot pulls your real availability from Google Calendar and drops the appointment in. Customer name, phone, address, problem description, time window. You wake up to a real event on your calendar, not an email you have to chase.
For emergency work, the bot asks for a small deposit before it confirms. Not to nickel-and-dime the customer. To hold the slot and commit a real human to the job. The customer pays through your Stripe account. Money hits your bank. The customer shows up. Roto-Rooter doesn't get the call.
You run 1-5 trucks. You answer the phone when it rings because you're the business. You have a website. You've got a Google Calendar or a paper calendar you're ready to move off of. You've got a Stripe account or you're willing to set one up in about 4 minutes. That's it. If you can use email, you can use StillOpen.
StillOpen isn't a dispatch system. It isn't a CRM. It isn't an answering service that charges you $400 a month and still can't book or collect. It isn't a chatbot widget that forwards leads to an email inbox you check once a day. It's a front desk that takes the call and closes it. That's what it does. That's all it does.
Email, Google Calendar, Stripe. OAuth does the handshakes. You don't have to hire anybody to set it up, and you don't have to hire me.
The bot reads your site and pulls your prices, your service menu, your service area, your hours. You review what it learned and fix anything it got wrong.
One line of code you copy and paste. If that sentence sounds scary, your web guy can do it in 30 seconds. The bot's live the moment the snippet lands.
Chat on your website. Books to your Google Calendar. Takes deposits on your Stripe. Owner notification when a job lands. If you're running 1-2 trucks and you want the basics right, this is the tier.
Everything in Starter, plus connects to your CRM if you use one (Housecall Pro, Jobber, Google Sheets fallback). Text notifications. Missed-call-text-back. Up to 3 users.
Everything in Pro, plus automated follow-up and review requests, after-hours voicemail handling, customer memory so the bot remembers who Mike is next time he calls, and unlimited users.
No setup fee for the first 10 customers. After that, a one-time $297 setup fee covers the knowledge ingestion tuning and a walkthrough call with me. Cancel any time. It's month to month.
I'm Cole. I'm a steel building erector by trade. I build hospitals, warehouses, and aircraft hangars for a living. I taught myself to build software at five in the morning in the basement because the guy I work for doesn't deserve another year of my life and my kids need me home. I built StillOpen because I was watching good plumbers lose real money every night the phone rang and nobody picked up. I'm not a marketer. I'm not a coach. I'm a guy who makes it work. I wanted to make it work for you too.
Cole Faith. Wisconsin. Founder, StillOpen.
No contracts. No setup fees. Cancel anytime. We'll even load your pricing for you.
No. It sounds like a receptionist who's worked at your shop for years, because it knows your shop. It knows your prices, your service menu, your hours, and your service area. It doesn't make things up. If it doesn't know something, it says so honestly and tells the customer you'll call back.
It pulls your real Google Calendar availability. If you're booked, it doesn't book over you. You can block out personal time and it honors it. If you need to move an appointment, you move it the same way you'd move any other calendar event and the customer gets a text.
Deposits are on your Stripe account, not ours. You control the refund policy the same way you'd handle any other customer payment. Most of my early customers keep a flat $50 to $100 emergency deposit that goes toward the job total. If the customer cancels outside your window, you keep it. Your rules, your money.
At the Starter tier, it writes to Google Calendar and sends you an email notification. At the Pro tier, it connects to Housecall Pro, Jobber, or a Google Sheets fallback. If you use something else, tell me and I'll look at it.
Fifteen minutes from signup to live chatbot on your website. If it takes longer than that, something's wrong and I want to know.
Cancel in one click. No phone call, no cancellation survey, no "are you sure." You keep everything that was in your calendar and everything that hit your Stripe. I don't hold your data hostage.
You don't have to take my word for it. Paste your website URL below. We train the bot on your real pricing and service menu in about 60 seconds. Then you talk to it the way a customer would. If it sounds right, start at $49 a month. If it doesn't, close the tab and we won't bother you.