How does it know the difference between an emergency and a tune-up?
It reads for the real signals: no heat, no cool, gas smell, water everywhere, the hour, and how the person is writing. Emergencies get a window tonight. Tune-ups get scheduled.
Will it promise a time I can't hit?
No. It books windows, not exact arrival times, and it won't book over you if your calendar is connected.
What about a gas smell?
It tells them to get out and call the gas company first, then takes the message. That answer isn't negotiable and it's not something the bot decides on the fly.
How long does setup take?
You give your website address at checkout, it reads your site, and your front desk knows your business before the welcome email lands. Then one line of code goes on your site. On WordPress it's a plugin and there's no code at all. Most people are live in under ten minutes.
What if it says something wrong?
Tell it what to fix from your dashboard and rescan your site. It only knows what your site says, so most wrong answers are a page on your site that's out of date.
