Can it check insurance?
It takes the plan name and tells them your office will confirm it before the visit. It never guesses at coverage, because a wrong answer there costs you the patient.
Does it give clinical advice?
No. It gets them in and tells them what to do until then, using what your site already says.
Is it HIPAA compliant?
It's a website chat, so treat it like your website: it takes a name, a number and a reason to book. Don't invite anybody to send records through it, and it won't ask for any.
How long does setup take?
You give your website address at checkout, it reads your site, and your front desk knows your business before the welcome email lands. Then we put the one line of code on your site for you. On WordPress it's a plugin and there's no code at all. Live in 48 hours or you get the $497 back.
What if it says something wrong?
Tell it what to fix from your dashboard and rescan your site. It only knows what your site says, so most wrong answers are a page on your site that's out of date.
What does it cost?
$497 once to put it live, then $197 a month. That's the whole price. No setup fee on top of it, no per-minute meter, no annual contract, no free trial and no other tier. Install is included, so there’s nothing for you to code.
Can I cancel?
Yes, any time, in one click. There’s no phone call to sit through and no cancellation window to catch. You keep every job it booked while it was running.
Does it answer phone calls?
No. It’s text chat on your website and that’s all it does right now. Voice is being built. Until it’s real I’m not going to sell it to you.
