She finds your work on Instagram at 11:38 PM on a Tuesday because she can't sleep. She fills out your inquiry form. She gets the auto-reply that says "thanks, I'll be in touch within 2-3 business days." By the time you wake up Wednesday, she's already DM'd two other photographers and one of them replied. StillOpen is the chat that catches her at 11:39 PM in your voice, books a discovery call into your Google Calendar, and takes a session deposit on your Stripe so she's committed before the call.
11:38 PM Tuesday. Maya, 29, just finished addressing the third version of her save-the-dates and she can't sleep. She opens Instagram and starts scrolling photographer hashtags for her city. She finds your engagement work in a post from last fall. She double-taps. She clicks through to your site. She fills out the inquiry form.
Your form sends her a confirmation. "Thanks for reaching out. I'll get back to you within 2-3 business days." She closes the tab. She DMs two other photographers on Instagram while she's at it. Insurance.
Wednesday at 7:14 AM, the second photographer replies on Instagram with a quick voice memo and a link to her wedding pricing PDF. Maya plays the voice memo while she's getting ready. By the time you check your inbox Wednesday between editing sessions, Maya has booked a discovery call with the second photographer for Friday. She'll book her wedding the day after.
StillOpen catches Maya at 11:39 PM. The bot answers in your voice. Your 2027 wedding package runs $4,800, 8-hour day with a second shooter. Friday and Saturday have discovery call slots. She picks Saturday at 11 AM. The bot takes a $250 booking deposit on your Stripe. You wake up Wednesday to a paid discovery call on the books and a bride who's already invested.
Trained only on your real packages and pricing. Doesn't quote dates that aren't on your calendar. Doesn't make claims you haven't made. If it doesn't know an answer, it says "let me have [you] reach out tomorrow" and pings you with the lead.
Brides find you while editing dresses on Pinterest at 11 PM. The bot answers using your real packages, pricing, and date availability. No "I'll reply Monday" dead ends.
Pulls real availability from your Google Calendar. Drops the discovery call in with her name, wedding date, venue, and any notes she shared. Sends her a calendar invite automatically.
For 2027 weddings and scarce dates, the bot asks for a $250-$500 booking deposit before confirming the discovery call. Brides who pay show up. Brides who ghost lose the slot.
Most working photographers pick Express. Studios with multi-photographer rosters or premium branding go Pro.
Solo or duo studios shooting 10-30 weddings a year.
Multi-photographer rosters, premium brands, $8k+ packages.
48-hour install guarantee on both. Not live in 48 hours? Full refund, no questions.
No. It reads your real Google Calendar in real time. If a Saturday is blocked, it doesn't offer it. If you mark a personal weekend, it honors it. The only way it books a wrong slot is if your calendar is wrong, and you'd have that problem with a human assistant too.
Honeybook and Dubsado are workflow tools for AFTER she becomes a client. They handle contracts, invoices, galleries. They don't catch the bride at 11:38 PM before she ghosts to the next photographer. StillOpen sits on top of your existing stack and writes confirmed bookings to your Google Calendar, which Honeybook/Dubsado pull from. Nothing replaces what you already pay for.
It sounds like a thoughtful assistant who's worked at your studio for a year. It uses contractions. It asks one question at a time. It doesn't dump pricing in one block. The Pro tier lets you tune the voice (editorial, warm, intimate, breezy) so it matches your brand. Most brides assume they're talking to your studio manager.
Same way you'd describe them to a new assistant. We read your site, pull the package tiers and what's included, and review it with you before launch. If a bride asks something edge-case ("do you travel for destination weddings under 4 hours?"), the bot either quotes your real policy or says "let me have [you] follow up on that one tomorrow."
Deposits land on YOUR Stripe, not ours. You control the refund policy. Most photographers keep the discovery call deposit fully refundable up to 24 hours before, then non-refundable after that. Your call. Your contract. Your money.
48 hours from purchase to live on your site. I scan your portfolio site, train the AI on your packages and pricing, send you a preview, you approve it, I paste one line of code (or text it for you to paste). If I miss 48 hours, full refund.
That's the point. You don't set it up. I do. You answer four questions in a text thread with me, paste a line of code on your site (or I do it), and it's live. 48 hours. You go back to shooting.
Free working demo using your real packages. You text it from your phone like a fake bride. Decide if it sounds right.